Knowledge and Insight

With access to some of the world's most successful companies we are in a unique position to understand the issues and trends affecting business performance. We share our perspectives and insights through a variety of publications.

 

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Latest article

Steven Frost (Partner at Smith & Henderson) explains how franchisors can convert franchisee satisfaction into a recruitment advantage by differentiating their franchise from the competition and building trust with prospective franchisees. Click here for the full article.
 

Select Books by Smith & Henderson Staff Members

The intellectual capital developed by the firm covers a broad spectrum and is made available to the public in book form:
 

Many companies still proclaim that ‘Our people are our most important asset’, yet fail to treat that asset as valuable. In fact they often ignore their in-house talent, believing that the only way to get the top people is to seek elsewhere.  Who Are Your Best People? destroys the widely accepted myth of a talent shortage and shows how you can unearth and value the hidden talent that already exists in your organisation.  Chris Dunn (Joint Author), Smith & Henderson